/ACCGO/CAS_FLLW_MSG401 - No sales order data exists for document &1 / &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 401

• Message text: No sales order data exists for document &1 / &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG401 - No sales order data exists for document &1 / &2 ?

  The SAP error message /ACCGO/CAS_FLLW_MSG401 No sales order data exists for document &1 / &2 typically occurs in the context of the SAP system when trying to access or process a document that is expected to have associated sales order data, but none is found. This error is often related to the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules, which deal with billing and invoicing processes.
  Causes:
  
  
  Missing Sales Order Data: The primary cause of this error is that the system cannot find any sales order data linked to the specified document. This could happen if:
  
  The sales order was not created or was deleted.
  The document in question is not correctly linked to a sales order.
  There is a data inconsistency or corruption in the database.
  
  
  
  Incorrect Document Reference: The document number or reference provided may be incorrect or does not correspond to a valid sales order.
  
  
  Configuration Issues: There may be configuration issues in the SAP system that prevent the proper linking of sales orders to the relevant documents.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the sales order data.
  
  
  Solutions:
  
  
  Verify Document and Sales Order:
  
  Check the document number and ensure it is correct.
  Verify if the sales order exists in the system and is active.
  
  
  
  Check Data Consistency:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Look for any missing entries in the sales order tables.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for sales orders and related documents are correctly set up in the system.
  Consult with your SAP Basis or configuration team to review the settings.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the sales order data.
  If not, work with your security team to grant the required permissions.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP frequently updates its documentation and may have provided solutions or patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with transaction codes related to sales orders (e.g., VA03 for display, VA01 for create).
  
  
  Tables: Key tables to check include:
  
  VBAK (Sales Document: Header Data)
  VBAP (Sales Document: Item Data)
  VBUK (Sales Document: Header Status and Administrative Data)
  VBUK (Sales Document: Item Status)
  
  
  
  Documentation: Review SAP documentation related to the specific modules you are working with (e.g., SAP CC or CI) for more context on how sales orders are processed.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.