/ACCGO/CAS_FLLW_MSG389 - Reference document number is blank

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_FLLW_MSG -

  • Message number: 389

  • Message text: Reference document number is blank

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG389 - Reference document number is blank ?

    The SAP error message /ACCGO/CAS_FLLW_MSG389 Reference document number is blank typically occurs in the context of the SAP system when dealing with financial accounting or document processing. This error indicates that a required reference document number is missing in a transaction or process that expects it.

    Cause:

    1. Missing Input: The most common cause is that the user did not enter a reference document number in the relevant field when creating or processing a document.
    2. Configuration Issues: There may be configuration settings in the SAP system that require a reference document number for certain transactions, and these settings may not be aligned with the current process.
    3. Data Entry Errors: Users may inadvertently skip fields or make mistakes while entering data, leading to missing information.
    4. System Bugs: In some cases, there may be bugs or issues in the specific version of SAP being used that could lead to this error.

    Solution:

    1. Check Input Fields: Ensure that all required fields, especially the reference document number field, are filled out correctly before processing the transaction.
    2. Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to the transaction. Ensure that the system is set up to handle the required fields appropriately.
    3. Data Validation: Implement data validation checks to ensure that users cannot proceed without entering mandatory fields.
    4. User Training: Provide training to users on the importance of entering all required information, including reference document numbers, to avoid this error in the future.
    5. Debugging: If the issue persists, consider debugging the transaction or reviewing logs to identify any underlying issues that may be causing the error.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in the process where this error occurs.
    • Documentation: Review SAP documentation or user manuals related to the specific module you are working with (e.g., Financial Accounting, Controlling) for additional guidance on required fields and processes.

    If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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