Message type: E = Error
Message class: /ACCGO/CAS_FLLW_MSG -
Message number: 389
Message text: Reference document number is blank
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ACCGO/CAS_FLLW_MSG389 Reference document number is blank
typically occurs in the context of the SAP system when dealing with financial accounting or document processing. This error indicates that a required reference document number is missing in a transaction or process that expects it.Cause:
- Missing Input: The most common cause is that the user did not enter a reference document number in the relevant field when creating or processing a document.
- Configuration Issues: There may be configuration settings in the SAP system that require a reference document number for certain transactions, and these settings may not be aligned with the current process.
- Data Entry Errors: Users may inadvertently skip fields or make mistakes while entering data, leading to missing information.
- System Bugs: In some cases, there may be bugs or issues in the specific version of SAP being used that could lead to this error.
Solution:
- Check Input Fields: Ensure that all required fields, especially the reference document number field, are filled out correctly before processing the transaction.
- Review Configuration: Consult with your SAP administrator or functional consultant to review the configuration settings related to the transaction. Ensure that the system is set up to handle the required fields appropriately.
- Data Validation: Implement data validation checks to ensure that users cannot proceed without entering mandatory fields.
- User Training: Provide training to users on the importance of entering all required information, including reference document numbers, to avoid this error in the future.
- Debugging: If the issue persists, consider debugging the transaction or reviewing logs to identify any underlying issues that may be causing the error.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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