Message type: E = Error
Message class: /ACCGO/CAK_FBO -
Message number: 028
Message text: Quote &1 is not in 'Released' status
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/ACCGO/CAK_FBO028 Quote &1 is not in 'Released' status
typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where quotes or offers are managed. This error indicates that the quote you are trying to process is not in a status that allows it to be used for further actions, such as billing or order creation.Cause:
- Quote Status: The primary cause of this error is that the quote referenced by
&1
is not in the 'Released' status. This means that the quote has not been approved or finalized for use.- Workflow Issues: There may be a workflow process that has not been completed, preventing the quote from being released.
- User Permissions: The user may not have the necessary permissions to change the status of the quote or to view it in the required status.
- Data Integrity: There could be issues with the data integrity or configuration that prevent the quote from being released.
Solution:
- Check Quote Status: Verify the status of the quote in the system. You can do this by navigating to the relevant transaction or report that displays quotes. Ensure that the quote is indeed in 'Released' status.
- Release the Quote: If the quote is not released, follow the necessary steps to release it. This may involve completing any required approvals or workflows.
- Review Workflow: If there are pending approvals or steps in the workflow, ensure that they are completed. You may need to contact the responsible team or individual to expedite the process.
- Permissions Check: Ensure that you have the necessary permissions to view and change the status of the quote. If not, contact your system administrator to grant the required access.
- Consult Documentation: Refer to the SAP documentation or help resources for specific steps on how to release quotes in your version of SAP.
- Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance. They may be able to provide insights based on system logs or configurations.
Related Information:
VA21
(Create Quotation) or VA22
(Change Quotation).By following these steps, you should be able to resolve the error and successfully process the quote in question.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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