Message type: E = Error
Message class: 7Q - Messages for new withholding tax functions
Message number: 424
Message text: You cannot use w/tax scales together with "grossing up".
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message 7Q424 indicates that there is a conflict between the use of withholding tax scales and the "grossing up" method in the system. This error typically arises when you are trying to process a payment or a transaction that involves withholding tax, but the configuration does not allow for both methods to be used simultaneously.
Cause:
- Configuration Conflict: The system is configured to use withholding tax scales, which are typically used to calculate withholding tax based on a percentage of the payment amount. However, the "grossing up" method is used to calculate the payment amount based on the net amount after withholding tax has been deducted.
- Transaction Type: The transaction you are trying to process may not be compatible with the selected withholding tax method.
- Master Data Settings: The vendor or customer master data may have settings that conflict with the current transaction's withholding tax configuration.
Solution:
Review Configuration: Check the configuration settings for withholding tax in the SAP system. Ensure that the settings for withholding tax scales and grossing up are correctly defined and that they do not conflict with each other.
- Navigate to the configuration path: SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Withholding Tax > Basic Settings and review the settings.
Adjust Transaction Type: If you are using a transaction type that does not support both methods, consider changing the transaction type or the way the transaction is processed to align with the allowed methods.
Vendor/Customer Master Data: Review the vendor or customer master data to ensure that the withholding tax settings are appropriate for the transaction being processed. You may need to adjust the withholding tax type or method in the master data.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling withholding tax configurations and the implications of using grossing up.
Testing: After making changes, perform a test transaction to ensure that the error does not reoccur.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.
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