5G735 - Unable to recover payment from &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 735

• Message text: Unable to recover payment from &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message 5G735 - Unable to recover payment from & ?

  The SAP error message "5G735 Unable to recover payment from &" typically indicates an issue related to payment processing in the SAP system. This error can occur in various contexts, such as during invoice processing, payment runs, or when attempting to clear open items in accounts receivable or accounts payable.
  Causes:
  
  Missing or Incorrect Payment Information: The payment details for the customer or vendor may be incomplete or incorrect.
  Payment Block: The document may be blocked for payment due to various reasons, such as credit limits, payment terms, or other business rules.
  Account Issues: The customer or vendor account may be inactive, blocked, or have other issues preventing payment recovery.
  Configuration Issues: There may be configuration settings in the payment processing or financial accounting modules that are not set up correctly.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check Payment Information: Verify that all payment details (bank account, payment method, etc.) are correctly entered and complete.
  Review Document Status: Check the status of the document to see if it is blocked for payment. If so, identify the reason for the block and resolve it.
  Account Verification: Ensure that the customer or vendor account is active and not blocked. You can check this in the customer/vendor master data.
  Configuration Review: Review the configuration settings related to payment processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Consult Logs: Check the application logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), and FBL1N/FBL5N (Vendor/Customer Line Items) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Authorization: Ensure that the user attempting the payment has the necessary authorizations to perform the transaction.
  
  By following these steps, you should be able to identify and resolve the issue related to the "5G735 Unable to recover payment from &" error message in SAP.