>4690 - Inconsistent direct debit data for partner &1 account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 690

• Message text: Inconsistent direct debit data for partner &1 account &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message >4690 - Inconsistent direct debit data for partner &1 account &2 ?

  The SAP error message 4690 ("Inconsistent direct debit data for partner &1 account &2") typically occurs in the context of financial transactions, particularly when dealing with direct debits in the SAP system. This error indicates that there is an inconsistency in the direct debit data associated with a specific business partner and their account.
  Causes:
  
  Missing or Incorrect Data: The direct debit mandate may be missing or incorrectly configured for the specified business partner or account.
  Inconsistent Mandate Status: The status of the direct debit mandate may not match the expected status (e.g., it may be inactive or not properly set up).
  Data Synchronization Issues: There may be discrepancies between the data in different modules or systems (e.g., FI, SD).
  Incorrect Partner Configuration: The business partner may not be correctly set up for direct debit processing.
  Changes in Bank Details: If there have been recent changes to the bank details of the partner, these may not have been updated correctly in the system.
  
  Solutions:
  
  Check Direct Debit Mandate: Verify that the direct debit mandate exists for the specified partner and account. Ensure that it is active and correctly configured.
  Review Partner Data: Check the business partner's configuration in the system to ensure that all necessary fields are filled out correctly, including bank details.
  Update Mandate Status: If the mandate is inactive, you may need to reactivate it or create a new mandate.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies in the data related to the partner and account.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling direct debit configurations.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner), FDM1 (Direct Debit Mandate), or F110 (Automatic Payment Transactions) to manage and review the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to direct debit processing.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify direct debit mandates and partner data.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message 4690 in SAP.