>2799 - The payment amount could not be assigned completely

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 799

  • Message text: The payment amount could not be assigned completely

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message >2799 - The payment amount could not be assigned completely ?

    The SAP error message "2799: The payment amount could not be assigned completely" typically occurs in the context of financial transactions, particularly when dealing with payments and invoices. This error indicates that the system is unable to fully allocate a payment amount to the corresponding invoices or open items. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Partial Payments: The payment amount may not match the total amount of the invoices or open items, leading to an incomplete assignment.
    2. Currency Differences: If the payment currency differs from the invoice currency, conversion issues may prevent complete assignment.
    3. Open Items: There may be multiple open items, and the payment amount does not cover all of them.
    4. Payment Terms: The payment terms associated with the invoices may not allow for the payment to be fully assigned.
    5. Document Status: The status of the invoices or open items may be such that they cannot be fully assigned (e.g., if they are already cleared or partially cleared).
    6. Configuration Issues: There may be configuration settings in the SAP system that affect how payments are processed and assigned.

    Solutions:

    1. Check Payment Amount: Ensure that the payment amount matches the total of the invoices or open items you are trying to clear.
    2. Review Open Items: Look at the open items to see if there are any discrepancies or if some items are already cleared.
    3. Currency Conversion: If there are currency differences, ensure that the correct exchange rates are applied and that the payment is converted properly.
    4. Adjust Payment Terms: Review the payment terms associated with the invoices to ensure they allow for the payment to be fully assigned.
    5. Use Manual Assignment: If automatic assignment fails, consider manually assigning the payment to the relevant invoices or open items.
    6. Consult Configuration: If the issue persists, consult with your SAP configuration team to review settings related to payment processing and assignment.

    Related Information:

    • Transaction Codes: You may use transaction codes like F-28 (Post Incoming Payments) or F-32 (Clear Customer) to manage payments and clear open items.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on payment processing and clearing open items.
    • User Roles: Ensure that the user has the necessary permissions to perform payment assignments.

    If the problem continues after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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