1N507 - Status of mandate &1 is not active

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1N - BCA: Payment Item Dialog

  • Message number: 507

  • Message text: Status of mandate &1 is not active

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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AnswerBot

  • What is the cause and solution for SAP error message 1N507 - Status of mandate &1 is not active ?

    The SAP error message 1N507 indicates that the status of a mandate (usually related to direct debit transactions) is not active. This error typically arises in the context of financial transactions, particularly when dealing with payment processing in SAP systems.

    Cause:

    The error occurs when:

    1. The mandate referenced in the transaction is not active. This could mean that the mandate has not been created, has been deleted, or has expired.
    2. The mandate may be in a status that does not allow it to be used for transactions (e.g., it might be marked as inactive or blocked).
    3. There may be a mismatch between the mandate and the customer or vendor data.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Mandate Status:

      • Go to the relevant transaction in SAP (e.g., transaction code FDM1 for managing mandates).
      • Verify the status of the mandate in question. Ensure that it is marked as "active."
    2. Activate the Mandate:

      • If the mandate is inactive, you may need to activate it. This could involve re-creating the mandate or changing its status to active.
    3. Review Mandate Details:

      • Ensure that all details related to the mandate (such as customer/vendor information, bank details, etc.) are correct and complete.
    4. Consult Documentation:

      • Refer to SAP documentation or your organization's guidelines on managing mandates to ensure compliance with any specific requirements.
    5. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.

    Related Information:

    • Mandate Management: In SAP, mandates are used to authorize direct debit transactions. Proper management of these mandates is crucial for ensuring smooth financial operations.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Change Mandate), and FDM3 (Display Mandate) for managing mandates.
    • Documentation: Always keep documentation up to date regarding the status and changes made to mandates to avoid confusion in the future.

    By following these steps, you should be able to address the error message 1N507 effectively.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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