1K855 - Correspondence cannot be generated; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: 1K - BCA: Account Type

• Message number: 855

• Message text: Correspondence cannot be generated; see long text

What causes this issue?

The system could not transfer the correspondence to the required
communication channel (namely print, fax, e-mail or flat file) due to
any of the following reasons:
<ZK>Execute Repeat Print </>is selected before actually printing the
correspondence
Selected correspondence record has already been processed
Correspondence requests do not exist for the specified selection
criteria
System error while generating correspondence

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the selected correspondence is not yet printed, choose <ZK>Execute
Actual Print</>. You can execute a repeat print only after actually
printing the correspondence.
If the selected correspondence has already been processed, choose
<ZK>Execute Repeat Print</>.
Check the correspondence history for the account by choosing
<ZK>Corresp. History </>(Correspondence History) on the account
maintenance screen.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message 1K855 - Correspondence cannot be generated; see long text ?

  The SAP error message 1K855, which states "Correspondence cannot be generated; see long text," typically indicates that there is an issue preventing the system from generating correspondence documents, such as invoices, statements, or other forms of communication.
  Causes:
  
  Missing Configuration: The correspondence type may not be properly configured in the system.
  Data Issues: There may be missing or incorrect data in the master records (e.g., customer or vendor data).
  Authorization Issues: The user may not have the necessary authorizations to generate correspondence.
  Technical Issues: There could be a problem with the underlying program or transaction that generates the correspondence.
  Document Status: The document for which correspondence is being generated may be in a status that does not allow correspondence to be created (e.g., closed or archived).
  
  Solutions:
  
  
  Check Configuration: 
  
  Go to the relevant configuration settings for correspondence in the SAP system (e.g., transaction code SPRO).
  Ensure that the correspondence type is correctly set up and linked to the appropriate document types.
  
  
  
  Verify Master Data:
  
  Check the master data for the relevant customer or vendor to ensure all required fields are filled out correctly.
  Look for any missing addresses or communication details.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to generate the correspondence has the necessary authorizations.
  Check the user roles and profiles in transaction code SU01.
  
  
  
  Check Document Status:
  
  Review the status of the document for which correspondence is being generated. Ensure it is in a valid state for correspondence generation.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for more details. You can do this by clicking on the message or using transaction code SE91 to look up the message class and find the long text associated with the error.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (for user management), and SE91 (for message management).
  SAP Notes: Search the SAP Support Portal for any notes related to error message 1K855 for additional troubleshooting steps or patches.
  Documentation: Review SAP documentation or help files related to correspondence generation for specific modules (e.g., SD, FI).
  
  By following these steps, you should be able to identify and resolve the issue causing the error message 1K855 in your SAP system.