1J282 - PO &2 in bank area &1 sent to PTS; Communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 282

• Message text: PO &2 in bank area &1 sent to PTS; Communication error

What causes this issue?

You created a payment order to make a SEPA direct debit collection. For
SEPA direct debit orders, ordering party items are also transferred
synchronously to the payment transaction system (PTS) if you make the
appropriate setting in the IMG
<DS:SIMG.SIMG_BA-CA-TBKKSEPA_ORD>Define SEPA Properties for Ordering
Party Transaction Types.</>
In the course of this transfer there was a communication error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ask your system administrator to correct the communication error. Then
you need to send the recipient items to the external payment transaction
system again using report <NP>RFBKPOEX</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message 1J282 - PO &2 in bank area &1 sent to PTS; Communication error ?

  The SAP error message "1J282 PO &2 in bank area &1 sent to PTS; Communication error" typically indicates a communication issue between the SAP system and the Payment Transaction Service (PTS) when processing a Purchase Order (PO) related to bank transactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the PTS.
  Configuration Errors: Incorrect configuration settings in the SAP system or PTS can lead to communication failures.
  Service Availability: The PTS service may be down or unavailable for maintenance.
  Authorization Issues: The user or system may not have the necessary permissions to communicate with the PTS.
  Data Format Issues: The data being sent to the PTS may not be in the expected format, leading to communication errors.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the PTS is stable and functioning correctly. You can use tools like ping or traceroute to diagnose connectivity issues.
  Review Configuration Settings: Verify the configuration settings in both the SAP system and the PTS. Ensure that all parameters are correctly set up, including endpoints, ports, and authentication methods.
  Monitor PTS Status: Check the status of the PTS service to ensure it is operational. If it is down, you may need to wait until it is back online or contact the service provider for updates.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to perform the transaction. Review user roles and permissions in SAP.
  Validate Data Formats: Review the data being sent to the PTS for any discrepancies or formatting issues. Ensure that it adheres to the expected structure and data types.
  Error Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the communication failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the documentation for both the SAP system and the PTS for any specific requirements or troubleshooting steps related to communication errors.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the communication error related to the SAP error message "1J282 PO &2 in bank area &1 sent to PTS."