1J097 - Return order &1 posted, item transferred to PT

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 097

• Message text: Return order &1 posted, item transferred to PT

What causes this issue?

Payment items were created from the payment order that also affect
accounts outside the SAP system. The ordering party item (or the first
payment item) was posted, all other items were transferred for
processing to the external payment transaction system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message 1J097 - Return order &1 posted, item transferred to PT ?

  The SAP error message "1J097 Return order &1 posted, item transferred to PT" typically indicates that a return order has been successfully posted, and the item has been transferred to the "Post-Transfer" (PT) status. This message is not necessarily an error but rather an informational message indicating the status of the return order process.
  Cause:
  
  Return Order Processing: The message is generated when a return order is created and processed in the system. The item is moved to a status indicating that it has been transferred for further processing, such as inspection or restocking.
  Business Process Flow: This message is part of the normal business process flow in SAP for handling returns. It indicates that the return order has been recorded in the system.
  
  Solution:
  Since this message is informational, there is typically no action required unless you are expecting a different outcome. However, if you are facing issues related to the return order, consider the following steps:
  
  Check Return Order Status: Verify the status of the return order in the system to ensure it has been processed correctly.
  Review Related Documents: Look at any related documents or transactions to ensure that the return process is complete and that there are no outstanding issues.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling return orders to ensure compliance with the process.
  Contact Support: If you believe there is an issue with the return order processing or if you are experiencing unexpected behavior, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) for managing sales and return orders.
  Return Order Configuration: Ensure that the return order process is configured correctly in your SAP system, including settings for item categories, movement types, and stock types.
  User Roles and Authorizations: Ensure that you have the necessary permissions to process return orders and view related documents in SAP.
  
  If you have specific issues or further questions regarding the return order process, please provide additional context for more tailored assistance.