1J088 - Return not possible: Guarantee amount &2 is more than return amount &1

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1J - BCA: Payment Order Dialog

  • Message number: 088

  • Message text: Return not possible: Guarantee amount &2 is more than return amount &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message 1J088 - Return not possible: Guarantee amount &2 is more than return amount &1 ?

    The SAP error message 1J088 indicates that there is an issue with a return transaction where the guarantee amount specified is greater than the return amount. This typically occurs in the context of returns processing, particularly when dealing with returns that involve guarantees or deposits.

    Cause:

    The error arises when:

    • The guarantee amount (e.g., a deposit or a guarantee for a product) is set to a value that exceeds the amount being returned.
    • This can happen due to incorrect data entry, misconfiguration in the system, or discrepancies in the return processing logic.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify the Return Amount: Check the return amount that has been entered in the system. Ensure that it is correct and reflects the actual amount being returned.

    2. Check the Guarantee Amount: Review the guarantee amount associated with the transaction. Ensure that it is set correctly and does not exceed the return amount.

    3. Adjust the Values: If the guarantee amount is indeed higher than the return amount, you will need to adjust one of the values:

      • If the return amount is correct, you may need to lower the guarantee amount.
      • If the guarantee amount is correct, you may need to increase the return amount (if applicable).
    4. Consult Documentation: Review any relevant documentation or guidelines related to returns and guarantees in your SAP system to ensure compliance with business rules.

    5. Check Configuration: If the issue persists, it may be necessary to check the configuration settings in the SAP system related to returns and guarantees. This may involve consulting with your SAP administrator or support team.

    6. Test the Changes: After making adjustments, test the return transaction again to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in returns processing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or MB1A (Goods Withdrawal).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
    • User Roles and Permissions: Ensure that the user processing the return has the appropriate roles and permissions to make changes to guarantee and return amounts.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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