1J078 - Balance in payment order not zero. Please check customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 078

• Message text: Balance in payment order not zero. Please check customizing

What causes this issue?

The total for the amounts in the payment order does not equal zero.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the Customizing of the transaction types is correct (switch
'credit' for the transaction types invloved)

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message 1J078 - Balance in payment order not zero. Please check customizing ?

  The SAP error message 1J078: Balance in payment order not zero. Please check customizing typically occurs in the context of payment processing, particularly when dealing with payment orders in the SAP system. This error indicates that there is a discrepancy in the payment order where the total amount does not equal zero, which is a requirement for successful processing.
  Causes:
  
  Incorrect Payment Order Configuration: The payment order may not be properly configured in the system, leading to an imbalance in the amounts.
  Incomplete Data Entry: There may be missing or incorrect entries in the payment order, such as amounts or account details.
  Customizing Settings: The customizing settings for payment processing may not be correctly set up, leading to inconsistencies.
  Multiple Items: If there are multiple items in the payment order, the sum of the amounts may not equal zero, causing the error.
  Currency Issues: If there are currency conversions involved, discrepancies may arise due to exchange rates or rounding issues.
  
  Solutions:
  
  Check Payment Order Details: Review the payment order for any discrepancies in the amounts. Ensure that the total amount is zero.
  Review Customizing Settings: Go to the customizing settings in SAP (transaction code SPRO) and check the configuration related to payment processing. Ensure that all settings are correctly defined.
  Adjust Payment Items: If there are multiple items in the payment order, ensure that the sum of all items equals zero. Adjust any incorrect amounts as necessary.
  Validate Data Entry: Ensure that all required fields in the payment order are filled out correctly and that there are no missing entries.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the payment order process and related customizing settings.
  Test in a Development Environment: If changes are made to customizing settings, test the payment order process in a development or test environment before applying changes to the production system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Automatic Payment Transactions) for managing payment processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or solutions for known problems.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create and process payment orders.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.