1J033 - Dual control: Another user must release the payment order

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 033

• Message text: Dual control: Another user must release the payment order

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message 1J033 - Dual control: Another user must release the payment order ?

  The SAP error message 1J033 indicates that a payment order is subject to dual control, meaning that it requires approval from another user before it can be processed. This is a security feature designed to prevent unauthorized transactions and ensure that payments are properly reviewed.
  Cause:
  The error occurs when:
  
  A payment order has been created and is pending approval.
  The system is configured to require dual control for payment processing.
  The user attempting to release the payment order does not have the necessary authorization or the payment order is still awaiting approval from another user.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Payment Order: Determine which payment order is causing the error. You may need to check the transaction logs or the payment order list.
  
  
  Check Approval Status: Verify if the payment order is still pending approval. You can do this by checking the status of the payment order in the relevant SAP transaction (e.g., F110 for automatic payment transactions).
  
  
  Notify the Approver: If the payment order is pending approval, contact the user who has the authority to approve the payment. They will need to log into the system and approve the payment order.
  
  
  Review User Authorizations: Ensure that the user attempting to release the payment order has the necessary authorizations. If not, you may need to request additional permissions from your SAP security administrator.
  
  
  Check Configuration: If dual control is not required for your business process, you may want to review the configuration settings in SAP. This can be done by an SAP administrator or consultant who can adjust the dual control settings as per your organization's requirements.
  
  
  Related Information:
  
  Dual Control Configuration: The dual control feature can be configured in the SAP system under the relevant payment processing settings. This is typically managed by the SAP security or finance team.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F110: Automatic Payment Transactions
  FBZP: Payment Program Configuration
  SU01: User Maintenance (to check user roles and authorizations)
  
  
  Documentation: Refer to SAP documentation or help files for more detailed information on dual control and payment processing.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.