Message type: E = Error
Message class: 1J - BCA: Payment Order Dialog
Message number: 021
Message text: Payment item &1 not found
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message 1J021: Payment item &1 not found typically occurs in the context of payment processing, particularly when dealing with payment items in the SAP system. This error indicates that the system is unable to locate a specific payment item that is referenced in the transaction.
Causes:
- Incorrect Payment Item Reference: The payment item number provided may be incorrect or does not exist in the system.
- Deleted or Processed Payment Item: The payment item may have been deleted or already processed, making it unavailable for further actions.
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
- Authorization Issues: The user may not have the necessary permissions to access the payment item.
- Configuration Issues: There may be configuration problems in the payment processing settings.
Solutions:
- Verify Payment Item Number: Check the payment item number you are using to ensure it is correct and exists in the system.
- Check Payment Item Status: Look into the status of the payment item to see if it has been deleted or processed. You can do this by searching for the payment item in the relevant transaction or report.
- Review User Authorizations: Ensure that the user has the necessary authorizations to access and process the payment item.
- Data Consistency Check: Run consistency checks or reports to identify any discrepancies in the payment processing data.
- Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or configuration problems.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for more specialized assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
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