00247 - Remote or local gateway not running, Note 1138406

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 247

• Message text: Remote or local gateway not running, Note 1138406

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 00247 - Remote or local gateway not running, Note 1138406 ?

  The SAP error message 00247, which states "Remote or local gateway not running," typically indicates that there is an issue with the communication between the SAP system and the gateway. This can occur in various scenarios, such as when trying to connect to a remote system or when the local gateway is not functioning properly.
  Causes:
  
  Gateway Not Running: The SAP gateway service may not be started on the server.
  Network Issues: There may be network connectivity problems between the SAP system and the remote system.
  Configuration Issues: Incorrect configuration settings in the SAP system or the remote system can lead to this error.
  Firewall Restrictions: Firewalls may be blocking the necessary ports for communication.
  SAP Instance Issues: The SAP instance may not be properly configured or may have encountered an error.
  
  Solutions:
  
  
  Check Gateway Status:
  
  Use transaction code SMGW to check the status of the gateway. Ensure that the gateway is running.
  If it is not running, you may need to start it.
  
  
  
  Restart the Gateway:
  
  If the gateway is running but still causing issues, try restarting it. This can often resolve temporary glitches.
  
  
  
  Check Network Connectivity:
  
  Verify that there is network connectivity between the systems. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system (e.g., RFC destinations) to ensure they are correct.
  Use transaction code SM59 to check the RFC destination settings.
  
  
  
  Firewall Settings:
  
  Ensure that the necessary ports are open in the firewall settings. The default port for the SAP gateway is usually 3300, but this can vary based on your configuration.
  
  
  
  Check SAP Logs:
  
  Review the SAP system logs for any additional error messages that may provide more context about the issue. You can use transaction code SM21 to view the system log.
  
  
  
  Consult SAP Notes:
  
  Refer to SAP Note 1138406 for specific guidance related to this error message. This note may contain additional troubleshooting steps or patches that can resolve the issue.
  
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your version of SAP, as they may provide updates or fixes for known issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to similar issues encountered by other users.
  System Administration: Ensure that your SAP Basis team is involved, as they can provide insights into system configuration and performance.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.