00228 - Storage error in SAP gateway


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 00 -

  • Message number: 228

  • Message text: Storage error in SAP gateway

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 00228 - Storage error in SAP gateway ?

    The SAP error message "00228 Storage error in SAP gateway" typically indicates that there is an issue with the memory allocation or storage capacity of the SAP Gateway. This error can occur due to various reasons, including insufficient memory, configuration issues, or problems with the underlying database.

    Causes:

    1. Insufficient Memory: The SAP Gateway may not have enough memory allocated to handle the requests being made.
    2. Configuration Issues: Incorrect configuration settings in the SAP system can lead to storage errors.
    3. Database Issues: Problems with the underlying database, such as corruption or lack of space, can also trigger this error.
    4. High Load: A sudden spike in the number of requests or transactions can overwhelm the system.
    5. Temporary Files: Accumulation of temporary files or logs that consume storage space.

    Solutions:

    1. Increase Memory Allocation:

      • Check the memory settings for the SAP Gateway and increase them if necessary. This can be done in the instance profile parameters (e.g., rdisp/PG_MAXFS).
    2. Check System Configuration:

      • Review the configuration settings in the SAP system to ensure they are set correctly. This includes checking the parameters related to the Gateway and the application server.
    3. Database Maintenance:

      • Perform regular maintenance on the database, including checking for corruption and ensuring there is enough space available. You may need to clear old data or logs.
    4. Monitor System Load:

      • Use transaction codes like ST03N or ST06 to monitor system performance and load. If the system is under heavy load, consider optimizing the processes or scaling the resources.
    5. Clear Temporary Files:

      • Regularly clear temporary files and logs that may be consuming storage space. This can be done using transaction codes like SARA (Archive Administration) or manually through the file system.
    6. Check for Updates:

      • Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
    7. Consult SAP Notes:

      • Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide detailed troubleshooting steps and solutions.

    Related Information:

    • Transaction Codes: Use transaction codes like SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to gather more information about the error and its context.
    • SAP Community: Engage with the SAP Community forums for insights and experiences from other users who may have encountered similar issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages for better diagnosis.

    By following these steps, you should be able to identify the root cause of the "00228 Storage error in SAP gateway" and implement an appropriate solution.

    Artificial intelligence solution provided by tomco.ai.
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